Cotrybe Legal Documentation
Refund Policy
Last updated: July 27, 2026
Cotrybe provides digital services and search tools. Because digital content is delivered instantly, refunds are limited and subject to the conditions below.
1. Refund Eligibility
Refunds may be granted for duplicate charges, accidental purchases, or technical issues that prevent access to purchased digital content.
2. Non‑Refundable Items
Completed searches, digital content, and subscription periods already used are non‑refundable. Once digital content is delivered, it cannot be returned.
3. Subscription Cancellations
You may cancel your subscription at any time. Cancellation stops future billing but does not refund past charges.
4. Technical Issues
If you experience a technical problem that prevents access to purchased content, contact us and we will work to resolve the issue or determine refund eligibility.
5. How to Request a Refund
Refund requests must be submitted through the Contact page. Provide your transaction ID and a description of the issue.
6. Processing Time
Refund requests are typically reviewed within 3–5 business days.